Privacy Policy

Who we are

Black Cat Publications, based in Stevenage, Hertfordshire, UK, is the data controller for the information you provide. Contact us at [email protected].

What we collect

• Your name, email address, delivery and billing address.
• Order details (what you bought and when).
• Communications you send us (e.g. enquiries or return requests).
• Basic technical data such as cookies needed to run your cart and the site.

Payments are handled by Stripe. Your card details are entered directly with Stripe and are never seen or stored by us.

How we use it

• To process and deliver your orders and handle returns.
• To contact you about your order or reply to your enquiries.
• To meet our legal and accounting obligations.
• Only with your consent, to send occasional updates if you opt in.

Who we share it with

We share data only as needed to run the shop — for example with our payment processor (Stripe) and delivery couriers. We do not sell your data to anyone.

How long we keep it

We keep order and transaction records for as long as required for legal and tax purposes, and other data only as long as needed for the purpose it was collected.

Your rights

Under UK GDPR you can ask us to access, correct or delete your personal data, object to or restrict its use, or request a copy of it. To exercise any of these, email [email protected]. If you’re unhappy with how we handle your data, you can complain to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

We use essential cookies to keep your shopping cart and session working. If we add analytics in future, we’ll update this policy and ask for your consent where required.